Hot Tub Reviews

Desert Hot Tubs Reviews

Desert Hot Tubs Reviews

Please check out the great reviews from extremely happy Desert Hot Tubs customers. When you combine the Worlds #1 Best Selling Hot Tubs with a multiple award winning hot tub dealer, you have the proven recipe for The Absolute Best Hot Tub Ownership Experience!

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Desert Hot Tubs
Average rating:  
 48 reviews
by Chris and Dawn Plunkett on Desert Hot Tubs

The team at Desert Hot Tubs have been just terrific. They are friendly, accommodating and professional. We thoroughly enjoyed the experience from sales through installation. Our Hot Springs Spa is great and all they said it would be. We would highly recommend them to anyone in the market for a hot tub or spa.

by Steve and Linette Surber on Desert Hot Tubs
Top Service

Our experience from start to finish with Desert Hot Tubs in Tolleson was top notch. From the minute we walked in the door, our salesperson (Tom) was knowledgeable, not pushy and even encouraged us to compare with other hot tubs, which we did. We chose a Hot Springs/Caldera hot tub after about a week of reviewing in other stores and online.

Once we chose the hot tub of our choice, Tom made sure we were set up with an electrician who sub contracts for Desert Hot Tubs. This sub contractor that works with them (Backyard Solutions) was prompt to return our call, arrived on time and represented Desert Hot Tubs very well.

Now that our electrical was complete the store scheduled our delivery. Once again, the employees arrived on time, were extremely pleasant and very knowledgeable. They were happy to see that their sub contractor had completed the electrical for us, therefore it was ready to go without question. The staff had our hot tub installed, gave us our Hot Tub 101 course and were gone in slightly over 1 hour.

In summary, you may find a hot tub less expensive, but do compare the quality and tune in to the customer service. Our experience was amazing!

Steve and Linette, thanks for your kind words sharing your experience with us at Desert Hot Tubs. We wish you a great New Year with your new hot tub!

by Iris Weise on Desert Hot Tubs
Great Service

We are enjoying the hot tub several times a week. The spa is wonderful and the services has been spectacular. Shayne was very helpful and the installation crew was professional and answered all of my questions.

by Lori & Tim Nelton on Desert Hot Tubs
Follow Up to June 07, 2015 Review!

We\'ve had our SPA for over 2 Years now and have never had any problems. We\'ve followed the maintenance we were advised of i.e. draining & cleaning, changing the stabilizer every 3 months, in addition to cleaning and/or replacing the filter and the and its been great! In addition we\'ve stopped by a couple times to talk to Tom and he\'s continues to be awesome, even after the purchase.

by Alex Ponomarew on Desert Hot Tubs
Please read this?

So we popped in to inquire about purchasing spa cover and spa cover lift. Shayne Williams met us and explained answers to the questions that we did not know to ask about both.
Then he proceeded to match our needs to the industries capabilities. Everything he shared had to have been learned through years of experience. He took his time sharing and logically describing what we needed not what I thought we needed. After our purchase my wife and I both agreed that Shayne could of taken advantage of our not knowing what we didn\'t know by selling us what I thought we needed, NOT was going to give us worry-free operation for years to come.
He saved us time, increased our knowledge, and gave us a honest, and fair price.
Look, we were not a big sale for him in the items we purchased. We were completely satisfied with our purchase.
Perhaps this reviews will help others to stop by and discuss their needs with a true professional.
Then you too will be able to help others with their hot tub purchases.
Thank you once again Shayne

by Sandy Steinhilber on Desert Hot Tubs
Awesome service

My husband and I had another type of hot tub and we went to Desert Hot Tubs in Tolleson AZ to buy a new one. Our sales person was Shayne and he really did an awesome job explaining how to maintain and use the hot tub. We ordered one and the service we got was excellent. The installation went really well and they took away our old hot tub. We had a bit of a problem with the filter system but it was taken care of right away and we excellent service. We have visited the store many times to get supplies for our Hot tub and Shayne has always been very helpful. We recommend Desert Hot Tubs in Tolleson and Shayne as the sales person.

by Melody M & John S on Desert Hot Tubs
Wonderful Hot Tub Purchase Experience

From the moment we stepped into Desert Hot Tubs in Chandler it felt like we were important. Tom, the salesman, was friendly, kind, knowledgeable and most importantly, not pushy. He let us take our time to sit in each hot tub and decide which one we wanted. He made us feel comfortable an at ease with buying the Rhythm. Jeff from Desert Hot Tubs called right away to set up the delivery/installation appointment with the crane and Nate and Bob from Backyard Solutions did an excellent job installing the electrical for the hot tub. Lastly, the crane operator and the four men delivering and setting up the hot tub did an amazing job placing it exactly where we wanted it to be. All people involved from start to finish were professional, friendly and super to work with. The Rhythm is amazing and we love using it daily. I highly recommend going to Desert Hot Tubs for your next hot tub purchase. They are the best!!

by Anthony C on Desert Hot Tubs
Best in the Valley

One the of best buying experiences I have ever had. I researched different spas for a year, and went to this location three times before pulling the trigger. I just wish I had done it sooner. I worked with Shayne and he was extremely knowledgeable, no pressure at all and was coordinated all the sub-contractor work (Pergola and concrete) for us as well.

Not only does Desert have great values, their sub-contractors and installation crew are top notch and communicate, which is huge for me. The work they did was exemplary and Shayne stayed in touch throughout the process and answered all questions promptly.

In short, this is a first class operation and we are extremely happy with our purchase. We use the spa 4-5 times a week, it is comfortable, easy to maintain and a perfect way to end the day. I would never hesitate to recommend Desert Hot Tubs to anyone and let me save you the time I spent researching different dealers and say, just buy from them, you won\'t be disappointed.

Also, would highly recommend you use the electrician they work with for wiring. He specializes in spas and there are some things electricians that do not do a lot of work with spas may miss, just a tip.

by Char & Wayne Scott on Desert Hot Tubs
One Year Later...Still Happy!

We've had our Jetsetter since July 2014, We are amazed at the Quality and comfort of our spa. The customer service was excellent during our purchase and each visit for spa supplies is a repeat experience of excellence. We couldn't be happier with our spa or the continued care & service we receive.

by Earl & Deb Gould on Desert Hot Tubs
Great Choice!

We enjoy our Envoy Hot Tub almost EVERY DAY! Great Relaxation! From the sale stage to the Delivery and the Customer service is great! We Highly Recommend Desert Hot Tubs!

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